Skip the waiting and receive your new product straight away!
Advanced
Replacement Program
Discover our early exchange access service:
This service allows you to avoid the tedious process of returning a defective product, where your valuable time may be wasted by disruption. Thus, this program has the perfect equilibrium of offering you support yet the opportunity to gain time instead of to lose it.
This process is simple and hassle free. All you have to do is fill in the form. Our customer service will receive your demand and initiate the shipment of the replacement product straight away.
This program is only available for System Integrators members of PNY WSI program.
Advanced replacement Program Benefits
PNY is committed to providing unparalleled service and support to our distribution partners. Discover below what using this service could really mean to your business.
Don’t Waste time
A defective product is no excuse for major delays in your projects. Receive your new product quickly and skip the wait.
Great Customer Service
We are here to assist you in anyway. This program is another way of helping you and supporting our loyal customers.
WSI member Privilege Program
Get other advantages such as exclusive marketing support, unique services, and first class visibility.
Questions we are asked
The quality of our relationship is essential. We are committed to providing the best service and support to our distribution partners. If you have any questions, please don’t hesitate to contact us at pnypro@pny.eu
How can I ask for a free return?
You need to be part of the PNY WSI program.
Check the ARP Terms and Conditions and see if you are eligible to make a request.
Click on the button “Request a Replacement” on this page or the link and complete the form. You will be contacted as soon as we register your request.
How long until I get my product?
If the request is registered before 2.00 pm, the replacement product is sent the following working day. Otherwise it will be sent the next working day.
Can I get access to the ARP without taking part of the PNY WSI Program ?
In order to use the Advanced Replacement Program, you need to be part of our WSI Program. Unfortunately, this service is only open to our WSI members.
How can I become a member of the WSI Program?
We invite you to contact your sales contact and check your eligibility.
Which Products are eligible for an ARP Requests ?
The services applies to the following PNY ranges: NVIDIA Workstation Graphics Boards.
At PNY, collaborating with valued channel
partners is what we do.
